How can we help you today?

You can only raise a dispute once your payment has been fully processed and is no longer pending.

I paid for goods or services and haven’t received them

I have a problem with a flight or holiday that I booked

I have a problem with goods or services that I received

I have an issue with a cash withdrawal

I’ve been charged for an item twice

I’ve been charged the wrong amount

I’ve cancelled or returned something and haven’t received a refund

I have an issue with a Recurring Transaction or a Cancelled Subscription that I’ve been charged for