Top of main content

M&S Bank Terms & Conditions

Website Terms and Conditions

M&S Bank is a division of HSBC UK Bank plc. M&S is a registered trademark of Marks and Spencer plc and is used under licence.

HSBC UK Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 765112).

HSBC UK Bank plc is a company incorporated under the laws of England and Wales with company registration number 9928412 and its registered office at 1 Centenary Square, Birmingham, B1 1HQ. © HSBC Group 2026. All rights reserved.

HSBC UK Bank plc is a member of the Financial Ombudsman Scheme and adheres to the Standards of Lending Practice.

Should you wish to contact M&S Bank, please refer to the Contact Us page which can be found on each page of the site.

Please read the details set out below carefully before using this website, as well as our Cookie Policy ('Cookie Policy') and Privacy Notice. By accessing this Site, you agree to be bound by them. We may change the content or services found on our Site at any time without notice, and consequently the Terms may change at any time in the future.

  • References to 'the Terms' mean these conditions of use
  • References to 'the Site' mean the M&S Bank website (marksandspencer.com/bank)
  • References to 'Content' means all pages, screens, information and materials included in or accessible through this Site (including any content available on any email or SMS services)
  • References to 'you', 'your' and 'yours' mean the person(s) accessing the Site and the party on whose behalf you are doing so
  • References to 'we', 'us' and 'our' mean M&S Bank
  • References to 'M&S Bank' mean HSBC UK Bank plc
  • References to 'HSBC Group' means HSBC Holdings plc, its subsidiaries and associated companies from time to time
Set up our app today to manage your account safely and securely, whenever it suits you.