To be able to use all app features, you’ll need to ensure that you’re running the latest version of our app. The M&S Banking App is currently compatible with Apple iPhone, iPad, iPad Mini, iPod Touch devices running operating system version 15 and higher. You should always make sure that you're using the most up-to-date operating system that your device can support.
The following devices are able to run iOS 15 or iPadOS 15, and the M&S Banking App:
- iPhone SE and subsequent models
- iPod touch gen 7
- iPad gen 5 and subsequent models, iPad mini 4 and subsequent models, iPad Air 2 and subsequent models and all iPad Pro devices
The app is currently also compatible with Android mobile and tablet devices running operating system version 9.0 and higher. Again, we recommend you also use the most up to date operating system your device can support.
If you are using multiple devices to access the M&S Banking App, please ensure they are all updated to the highest operating system they can support.
If you aren't able to update your device to iOS 15, iPadOS 15 or Android 9.0 and are unable to use an updated device to access the latest version of the app, you may still be able to download and use a previous version for a period of time. Older versions of the app won’t have all the account management features or security updates, so occasionally we will ask you to update to the latest version of the app so you have the best experience.
Alternatively, you’ll still be able to use Internet Banking on your mobile phone or tablet's browser. All you have to do is open the internet browser on your device, open the M&S Internet Banking page and sign in. Now you'll be able to use all of the features of Internet Banking such as accessing your statements, 'Chat with us' and make payments to your credit card on the go.
Download our app today
Our app is the most convenient way to register for and access Digital Banking.
If you're ready to start using the M&S Banking App, head to the App store or Google Play store to download.
Need help getting back on the M&S Banking App or Internet Banking?
Whether you've forgotten your sign in details or are locked out of Internet Banking our handy Mobile and Internet Banking access help tool can help you get back online.
Frequently asked questions
Apple, iPhone, iPod touch, iPad, iPad mini, iPad Air, iPad Pro and the Apple logo are trademarks of Apple Inc., registered in the US and other countries and regions. App Store is a service mark of Apple Inc. iOS is a trademark of Cisco and used by Apple under licence. Android, Google Play and the Google Play logo are trademarks of Google LLC.