Report suspicious emails or websites claiming to be M&S Bank
If you receive an email you believe to be suspicious, claiming to be from M&S Bank, or find a suspicious website purporting to be M&S Bank, do not click any links or open any attachments. Simply forward the email or URL to phishing@mandsbank.com and we will investigate, and take the appropriate steps.
If you believe that you have shared confidential information either online or by telephone, or might be a victim of crime, such as a scam or cybercrime, please report this separately to your bank or card provider and Action Fraud. If you are an M&S Bank customer, please call the number on the back of your card. The phishing email address is not designed for reporting acts of financial crime.
Learn more on how to protect yourself against fraud.
Spotted a transaction you don’t recognise?
Received a text?
Latest scams
How we protect you
Protecting yourself
Common scams
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Online identity and address verification
Our Digital Security Promise
We want our customers to feel safe and secure when using our digital banking services