Common credit card questions

Explore the different ways you can pay your M&S Credit Card, including setting up or amending a Direct Debit

If you don't recognise a transaction or need to raise a dispute, here are the steps you need to follow

Have you forgotten or locked your credit card PIN? Don’t worry, it’s simple to unlock your PIN or view it within our app

Before you use your M&S Credit Card you'll need to activate it. Once it's activated, it's ready to use straightaway

Keep your contact details up-to-date so you are kept informed about changes

Planning a trip abroad? Find out information about using your M&S Credit Card outside of the UK

Understand the fees and charges that are linked to your credit card account

Learn more about your balance transfer and how to view the details in the M&S Banking App
Additional support
Find out about how we can support you through different life events
Worried about your finances? Find out how we can help
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