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Find support and information on your credit card needs and issues

Everything you need to know about your credit card
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Common credit card questions

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Transfer your store or credit card balances to your M&S Credit Card
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Explore the different ways you can pay your M&S Credit Card, including setting up or amending a Direct Debit
We've made making online purchases safer
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If you don't recognise a transaction or need to raise a dispute, here are the steps you need to follow
Have you forgotten or locked your credit card PIN? Don’t worry, it’s simple to unlock your PIN or view it within our app
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Before you use your M&S Credit Card you'll need to activate it. Once it's activated, it's ready to use straightaway
Find out how you can report your card lost or stolen
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Find out what you need to do to close your M&S Credit Card account
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Keep your contact details up-to-date so you are kept informed about changes
Planning a trip abroad? Find out information about using your M&S Credit Card outside of the UK
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Read our helpful guide to understand how credit cards work
Understand the fees and charges that are linked to your credit card account
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Learn more about your balance transfer and how to view the details in the M&S Banking App
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Find out everything you need to know about your credit limit on your M&S Credit Card

Additional support

Find out about how we can support you through different life events
Worried about your finances? Find out how we can help
We value your feedback and we’re committed to making things right
Tell us how we can support you with your banking in a way that works for you.
Set up digital banking for your credit card or Everyday Savings Account, and access your accounts safely and securely at your convenience.