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Health and accessibility

We're proud to offer tools and support to make banking accessible to our customers
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How can M&S Bank support your health and accessibility needs?

At M&S Bank we're passionate about treating customers fairly and understand that everyone needs something a little different. We're committed to developing products and services that support everyone, so if something isn't working for you, get in touch to let us know.

Here's some more information about what we have available to support you:

Tell us how we can support you with your banking in a way that works for you.
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Providing information to help with your M&S Banking needs.
Life events impact us all in different ways. We're here when you need us.
blind man sitting outside with phone and cane
Find out about the accessible communication options available and solutions for accessing your finances online.
Mature person holding phone
Discover different ways of contacting us and managing your finances.
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We're here to make sure that managing your money isn't an added stress during these difficult times.
Person in wheelchair at table with laptop
Find out more about the different settings available on your computer, mobile or tablet that can make digital banking work for you.
woman with mug and phone
Learn more about how we can support you and what settings are available on your digital device to help with your M&S Banking queries.
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Thinking about your finances whilst dealing with your mental health can be challenging. Take a look at what we have available to support you.

Banking definitions

Not sure what we mean when we use certain banking terms? Use our banking definitions guide to help make sense of your banking.

Not found what you're looking for?

We’re always happy to help. We have a number of accessible ways to contact us.

Set up digital banking for your credit card or Everyday Savings Account, and access your accounts safely and securely at your convenience.